What has (councillor) Jan Harder done for Barrhaven?
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Did you know?
That Barrhaven
is the fastest growing area of the city, just 20 km southwest of Ottawa's downtown core.

Before municipal amalgamation in 2001, Barrhaven was a neighbourhood in the City of Nepean with fewer than 35,000 people. With the many new developments being built, Barrhaven's population will surpass 100,000 in just a few years.

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Health and safety tips for Canada Day celebrations
Friday, June 26, 2015

The City of Ottawa wants to provide health and safety tips to help make your Canada Day celebrations memorable – for all the right reasons.

The following tips are courtesy of Ottawa Paramedic Service, Ottawa Public Health, Ottawa Fire Services, By-law and Regulatory Services and Security and Emergency Management:

Fireworks

  • Purchase fireworks from a reputable retailer and follow the label directions
  • Fireworks must be discharged on private property, and by someone 18 years or older
  • Fireworks must not cause danger to or nuisance any person and other property
  • If you are heading downtown to see the fireworks, keep within designated areas only—fences protect you from danger, do not climb over them to get a better vantage point of the fireworks
  • Fireworks often frighten pets. Leave them in the safety and comfort of home
  • Fireworks safety tips

More regulations and requirements are listed on the Fireworks By-law on ottawa.ca.

General safety

  • Check the weather forecast and prepare accordingly – including planning ahead where you will seek shelter in adverse weather
  • Know the signs and symptoms of heat illness and take action immediatelyDrink plenty of water and keep hydrated when active or outdoors
  • Be Sun Smart - wear sunscreen, a hat, sunglasses and light and loose clothing
  • Do not bring glass containers downtown [or to Mattamy Homes Canada Day in Barrhaven] as they may accidently break and cause serious injuries to you or someone else
  • Wear proper and comfortable shoes and footwear
  • If you take medication, bring it with you and include a current list of prescribed medications
  • If you do not feel well, please stay home
  • Keep a close eye on children and teach them to stay where they are if they get separated from you and know where the nearest lost child tent is located
  • If celebrating Canada Day at home, avoid any disturbance to your neighbours by keeping the music down after 11 p.m.
  • BBQ tips
  • Campfires/Outdoor Fireplaces

Alcohol
If consuming alcohol, drink responsibly, stay in control and never drink and drive. You can reduce your risk of injury by following Canada’s Low-Risk Alcohol Drinking Guidelines

For more information, or for more tips, visit ottawa/ca or call 3-1-1.


Reminder: New dedicated bus lanes on 417 will open this Sunday
Friday, June 26, 2015

The work to expand Highway 417 from Nicholas to the Split is winding down. Starting this Sunday, June 28, a dedicated bus lane on Highway 417 in both directions will be used so the O-Train Confederation Line project can start converting the Transitway from Hurdman to Blair to a Light Rail Transit system.

Motorists should still expect periodic lane closures until this fall to allow for the remainder of the construction and clean-up operations to occur. Until this time, the speed limit will remain 80 km/h.

As of June 28, three lanes of general traffic and a dedicated bus lane will be open in both directions. The outside lanes in both the eastbound and westbound direction will serve as the dedicated lanes for OC Transpo and emergency vehicles only until 2018, when the O-Train Confederation Line Light Rail Transit Project will start operating. This will require all vehicles to follow the rules specific to roads with both general-traffic and transit lanes, notably:

  • All other vehicles must not travel on marked bus-only lanes. These are reserved for OC Transpo and emergency vehicles only.
  • Motorists in the general-traffic lanes must move over to allow emergency vehicles with lights flashing to overtake them, whenever the emergency vehicles need to travel faster than they could in the bus lane.

Also as of June 28, the ramp from the westbound Highway 417 east of the Split, to Highway 174 eastbound, will be closed until 2018. Motorists are encouraged to use Innes Road as a detour. An additional eastbound lane on Innes Road is being constructed and will open in the fall to compensate for increased traffic during peak periods.  

OC Transpo has made adjustments to east-end routes to keep travel times as fast as possible and has added trips to provide more capacity between Hurdman and Blair Stations. Approximately 84 per cent of customers will not be affected by these adjustments; however, some customers will have changes to their current routes and connection points. For more information on the new locations of stops and stations, please visit octranspo.com

With all of the construction-related activities underway, residents are encouraged to be flexible with commuting times, stagger work hours or use alternative means for travel. The public is asked to consider options such as transit, walking, cycling or carpooling.

The City of Ottawa has tools on ottawa.ca to help motorists and transit users plan their routes and manage their commute including:

For current information about traffic and construction around the city, visit ottawa.ca.

This work is part of the Confederation Line Light-Rail Transit project, and Ottawa on the Move. Ottawa on the Move is about keeping our community and economy moving forward through strategic investments in a number of transportation, water, and sewer projects to build a better city and create jobs.


New dedicated bus lanes on 417 will open June 28
Thursday, June 18, 2015

The work to expand Highway 417 from Nicholas to the Split is winding down. Starting Sunday June 28, a dedicated bus lane on Highway 417 in both directions will be used so the O-Train Confederation Line project can start converting the Transitway from Hurdman to Blair to a Light Rail Transit system.
Motorists should still expect periodic lane closures until this fall to allow for the remainder of the construction and clean-up operations to occur. Until this time, the speed limit will remain 80 km/h.
As of June 28, three lanes of general traffic and a dedicated bus lane will be open in both directions. The outside lanes in both the eastbound and westbound direction will serve as the dedicated lanes for OC Transpo and emergency vehicles only until 2018, when the O-Train Confederation Line Light Rail Transit Project will start operating. This will require all vehicles to follow the rules specific to roads with both general-traffic and transit lanes, notably:

  • All other vehicles must not travel on marked bus-only lanes. These are reserved for OC Transpo and emergency vehicles only.
  • Motorists in the general-traffic lanes must move over to allow emergency vehicles with lights flashing to overtake them, whenever the emergency vehicles need to travel faster than they could in the bus lane.

Also as of June 28, the ramp from the westbound Highway 417 east of the Split, to Highway 174 eastbound, will be closed until 2018. Motorists are encouraged to use Innes Road as a detour. An additional eastbound lane on Innes Road is being constructed and will open in the fall to compensate for increased traffic during peak periods.  
OC Transpo has made adjustments to east-end routes to keep travel times as fast as possible and has added trips to provide more capacity between Hurdman and Blair Stations. Approximately 84 per cent of customers will not be affected by these adjustments; however, some customers will have changes to their current routes and connection points. For more information on the new locations of stops and stations, please visit octranspo.com
With all of the construction-related activities underway, residents are encouraged to be flexible with commuting times, stagger work hours or use alternative means for travel. The public is asked to consider options such as transit, walking, cycling or carpooling.
The City of Ottawa has tools on ottawa.ca to help motorists and transit users plan their routes and manage their commute including:

For current information about traffic and construction around the city, visit ottawa.ca.
This work is part of the Confederation Line Light-Rail Transit project, and Ottawa on the Move. Ottawa on the Move is about keeping our community and economy moving forward through strategic investments in a number of transportation, water, and sewer projects to build a better city and create jobs.


City to host one-hour Budget 101
Thursday, June 18, 2015

 Residents are invited to a one-hour budget primer session on June 24, offering a look at how the City of Ottawa spends and how the annual municipal budget is put together.

City Treasurer Marian Simulik and Deputy City Treasurer Isabelle Jasmin will lead the session, which will consist of an overview of the budget process followed by a question-and-answer period.

When: Wednesday, June 24, 7:30 p.m.
Where: City Hall, 110 Laurier Avenue West
English: Champlain Room, 2nd floor
French: Honeywell Room, 2nd floor

If you are planning to attend, please email Grace.Okeefe@ottawa.ca to help the City gauge expected attendance.

This event is part of ongoing efforts to increase public understanding and engagement around the municipal budget. More information is available at ottawa.ca/BudgetPrimer.


OC Transpo and Safety Working Group launch customer safety campaign and new online incident reporting system
Wednesday, June 17, 2015

In partnership with the Transit Safety Stakeholder Working Group, OC Transpo today launched its 2015 customer safety campaign and new online incident reporting tool, further enhancing its commitment to the safety and security of its customers, staff and the Ottawa community.

“OC Transpo and the Transit Commission are committed to continuing to enhance an already strong safety culture at OC Transpo,” said Councillor Stephen Blais, Chair of the City’s Transit Commission. “The 2014 Customer Survey showed that 90 per cent of transit customers felt safe and secure on the transit system, but any incident is one too many. The 2015 customer safety information campaign will remind customers that no incident is too small to report – and the online incident reporting tool will make it easy and hassle-free to file a report.”

Transit safety and security is a joint responsibility of OC Transpo front-line workers and staff and other City services, including the Ottawa Police Service, transit customers and the larger community. The 2015 customer safety campaign and online reporting tool emphasizes the importance of letting OC Transpo know when you or someone else is being threatened, bothered, or encounters any type of violence while using public transit.

“OC Transpo cares about the safety and security of our customers and staff,” said John Manconi, General Manager of Transit Services. “The collaborative effort put forth by the Safety Stakeholder Working Group produced what you see here today – a robust 2015 customer safety campaign and a new online incident reporting system that will greatly benefit our customers, staff and the Ottawa community as whole. The Safety Stakeholder Working Group’s knowledge, feedback and passion were paramount to the success of today, and on behalf of OC Transpo, I wish to thank them for their contributions.”

A Safety Stakeholder Working Group was established in 2013 and brought forward excellent ideas, strategies and feedback into the development of the promotional campaign, website and online reporting system. The Working Group is comprised of OC Transpo staff and the following key stakeholders: Women’s Initiatives for Safer Environments (WISE), Ottawa Coalition to End Violence Against Women (OCTEVAW), City for All Women Initiative (CAWI), the Sexual Assault Support Centre (SASC), the Ottawa Rape Crisis Centre and Hollaback!Ottawa.

“We are delighted that we have been able to build a partnership with OC Transpo that allows us to bring the voice of our members to the table,” said Julie Lalonde from Hollaback!Ottawa.

“WISE is encouraged by the results from the Safety Stakeholder Working Group, which led to key improvements to the online reporting system,” said Valerie Collicott from WISE Ottawa. “The new online reporting system will allow first-hand, anonymous and third party reporting. The public education campaign will allow us all to respond and learn how to support each other, and the improved website will give us more effective information on customer safety and security.”

In June 2014, a panel from the American Public Transit Association (APTA) presented the results of its March 2014 peer review of current system safety and security strategies and practices to support the Ten Point Safety Plan. The work that is being launched aligns with the recommendations made through the APTA peer review.

Transit customers are encouraged to tell OC Transpo about any experience that makes them feel unsafe or uncomfortable by going to octranspo.com and filing an incident report. If a customer is not comfortable reporting online, they can call Transit Law at 613-741-2478 (TTY: 613-842-3699) and file a verbal report.

For more information, visit octranspo.com.


Canada Day schedule changes
Tuesday, June 16, 2015

The City of Ottawa would like to remind residents of the following schedule changes for Canada Day, Wednesday, July 1.

Client services:

  • The City’s Provincial Offences Court, located at 100 Constellation Crescent, will also be closed on Canada Day. Business will resume as usual on Thursday, July 2.
  • The City’s 3-1-1 Contact Centre will be open for urgent matters requiring the City’s immediate attention.  Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons living with a hearing-related disability, call (TTY: 613-580-2401).

 

Green bin, recycling and garbage collection:

  • There will be no curbside green binrecyclingor garbage collectionon Canada Day. Canada Day’s pick-up will take place on Thursday, July 2. In addition, the collection of green bin, recycling materials and garbage will be delayed by one day for the remainder of the week. For curbside collection inquiries, refer to the collection calendar tool.
  • There will be nomulti-residential collection of bulky items, green bin and recycling container collectionon Canada Day. Canada Day’s pick-up will take place on Thursday, July 2. Recycling container and green bin collection will also be delayed by one day for the remainder of the week. However, multi-residential garbage container collectionis not delayed and collection will take place on its regularly scheduled day during the week of June 29.
  • The Trail Waste Facility is closed.

Parking:

  • All City of Ottawa parking regulations and restrictions will apply during this time.

Transit service:

  • OC Transpo is offering free service on Canada Dayand operating a special holiday schedule with extra service during the day and after the fireworks. The O-Train Trillium Line will run throughout the day and all evening until midnight. Routes 101, 120, 123, 137, 150, 151, 161, 162, 165, 173, 174, 178, 196, 203 and all peak period routes will not operate on July 1. Call 613-560-1000, or text 560560 plus your four-digit bus stop number, for automated schedule information. For more information, holiday schedules and travel planning, phone 613-741-4390 or visit octranspo.com. 
  • The OC Transpo Information Centre (613-741-4390) will be open from 7 a.m. to 9 p.m.
  • OC Transpo Customer Relations Office (613-842-3600) will be closed.
  • Para Transpo is offering free service on Canada Day. A holiday service will operate on July 1. Regular scheduled trips are automatically cancelled. Customers may book trips for Canada Day on or after June 25 by calling 613-244-7272.
  • Para Transpo operations:
  • Customer service (613-842-3681) – closed
  • Administration (613-244-1289) – closed
  • Taxi coupons (613-842-3670) – closed
  • Reservations line (613-244-7272) – open 7 a.m. to 5 p.m.
  • Trip cancellation and general inquiries (613-244-4636) – open 6 a.m.to 12:30 a.m.

Recreation services:

  • Some outdoor pools, indoor pools and fitness centres will be open for public swimming, and fitness classes, with modified schedules. Please check ottawa.ca or the facility of your choice for details.
  • All beachessplash pads and some wading pools, will be open, weather permitting.
  • Most registered programs at swimming pools, community centres and arenas are cancelled; however, clients should check with their facility to confirm, as some exceptions will apply.

Ottawa Public Health:

  • Site program – Site office at 179 Clarence Street will be closed; however, the site mobile van will be operating on a regular schedule from 10 a.m. to 5 p.m.

Cultural Services:

  • City Hall Art Gallery and OAG (Ottawa Art Gallery) Annex will remain open.
  • City of Ottawa Archives, arts centres, galleries, theatres and museums will be closed; however, clients should checkottawa.ca or their facility to confirm holiday hours, as some exceptions may apply.

Archives Services:

  • The City of Ottawa Archives Reference Services and Gallery 112 will be closed.

Municipal child care services:

  • City-operated Child Care Centres will be closed.

Ottawa Public Library:

All branches and services of the Ottawa Public Library will be closed. They will operate as usual on Thursday, July 2.


Please Help: Special Event in Support of the Kelly Ross Team for the EPIC WALK
Friday, June 12, 2015

This Saturday (June 13th) a group of ladies are flipping burgers and hotdogs to raise money to support Kelly Ross' team in the 2015 EPIC WALK, the Ottawa Regional Cancer Foundation's third annual EPIC WALK for Cancer Care.

The barbecue will take place from 11am to 2pm at Ross' Independent Grocer on Strandherd Drive.

The goal is to raise $1,000, so please come for lunch and help with this great cause. For more information, please visit Kelly Ross's personal page for the 2015 EPIC WALK.


O-Train Confederation Line track installation begins with laying of first rail
Friday, June 12, 2015

Today, Royal Galipeau, MP (Ottawa–Orléans), Bob Chiarelli, MPP (Ottawa West–Nepean) and Mayor Jim Watson installed the first official rail track of the O-Train Confederation Line light rail transit project.

This milestone sets the stage for the City’s Transitway to be converted to light rail, beginning this summer. Construction of the track along the entire line will continue well into 2017.

“The government is pleased to see this project progressing well, making public transit faster, safer and more convenient for commuters in Ottawa,” said MP Galipeau. “Investing in a modern and efficient public transportation system will create thousands of new jobs and improve the National Capital Region’s long-term economic growth and prosperity.”

“A modern transit system is essential to a city’s quality of life and economic well-being. Ontario is pleased to invest up to $600 million towards Ottawa’s Confederation Line, the largest single provincial investment in transit infrastructure in the City of Ottawa’s history,” said MPP Chiarelli. “This investment is in addition to the $347.4 million the province has provided to Ottawa since 2003 through the Gas Tax Program. The province looks forward to future partnerships in Ottawa transit systems.”

“Today’s milestone is another sign of momentum towards completing this world-class project on time and on budget,” said Mayor Watson. “The Confederation Line O-Train will mean shorter commute times, cleaner air, and a stronger economy.”

Spanning 12.5 kilometres between Tunney’s Pasture Station in the west and Blair Station in the east, the majority of the O-Train Confederation Line track will be built in the Transitway’s existing footprint. It will have a mix of at-grade, elevated and tunnel sections, and will replace existing diesel powered buses.

The system has 13 stations, including three new underground stations, and a maintenance and storage facility at Belfast Yard. The dignitaries toured this facility, where the vehicles for the line will be assembled.

The Confederation Line is a $2.1 billion project that is jointly funded by the Government of Canada, the Province of Ontario and the City of Ottawa. The Government of Canada is contributing $600 million through the Building Canada Fund. The City of Ottawa will also allocate up to $161.5 million of its federal Gas Tax Fund transfers to this project. The Government of Ontario is contributing up to $600 million. In addition, the City of Ottawa will allocate $287 million of provincial gas tax transfers to the capital infrastructure. The remaining project budget funds will come from development charge revenues and transit reserves.

The Rideau Transit Group is the private sector partner responsible for this first stage in Ottawa’s future rail network. The 12.5-kilometre electric light rail line will provide rapid transit between Blair Station in the east and Tunney’s Pasture in the west. The route includes 13 stations and a 2.5-kilometre tunnel that will reduce congestion through the downtown core. For more information, visit ottawa.ca.


Reminder that your final property tax bill payment is due
Thursday, June 11, 2015

Ottawa property owners are reminded that the payment on the final property tax bill, which was mailed out in late May, is due on Thursday, June 18, 2015.

You can now view, print and pay your property tax bill by visiting ottawa.ca and selecting the “My ServiceOttawa” tab to register your tax account. This service is also available for water and sewer bills.

You can pay your property tax bill:

  • through your financial institution
  • online at ottawa.ca
  • by sending a cheque to the City of Ottawa
  • at any City of Ottawa Client Service Centre during regular hours of operation

Once you have paid your final bill, you can manage and pay future tax bills by signing up for the City’s pre-authorized tax payment plan or registering for epostTM.

If you have not yet received your bill, please call the City’s Revenue Branch at 613-580-2444. Additional information about your final property tax bill is available online at ottawa.ca.


Vimy Memorial Bridge earns International Award of Distinction
Wednesday, June 10, 2015

The Vimy Memorial Bridge has received the prestigious Gustav Lindenthal Medal from the International Bridge Conference. The bridge was designed by Parsons for the City of Ottawa.

The medal was presented during the conference awards dinner in Pittsburgh, Pennsylvania. This annual award recognizes outstanding achievement in bridge engineering that is also esthetically and environmentally pleasing.

“This bridge is a stunning piece of architecture that spans the Rideau Canal system, a designated Historic Site in Canada, as well as a recognized World Heritage Site by UNESCO,” said Mayor Jim Watson. “Whether arriving by land or water, it serves as a welcoming and impressive gateway to our city.”

The bridge, with its unique triple tubular arch formation, was designed and built to meet the stringent guidelines set by the City of Ottawa and the various approval agencies including the National Capital Commission, Parks Canada, the Rideau Valley Conservation Authority, First Nations (Algonquin of Ontario), Transport Canada and Transport Canada Marine.

“Parsons’ design is respectful of the environment, heritage and culture of Ottawa, said Todd Wager, Parsons Group President. “We’re proud that this beautiful bridge is contributing to the quality of life in Ottawa and becoming an important city landmark.”

The Vimy Memorial Bridge is made up of four general-purpose lanes, two auxiliary turning lanes, two dedicated transit lanes, two on-road cycling lanes and sidewalks in each direction. The bridge connects the communities of Riverside South and Barrhaven, significantly reducing the commute time between the two communities, as well as reducing traffic backlog on other traffic arteries.

The bridge was renamed from the Strandherd-Armstrong Bridge to the Vimy Memorial Bridge in 2014, coinciding with the 100thanniversary of the outbreak of the First World War. It honours the historically significant battle of Vimy Ridge and will ensure that the sacrifices made by our Canadian troops during the War are not forgotten.

Gustav Lindenthal (May 21, 1850 to July 31, 1935) was a civil engineer who designed the Hell Gate Bridge across New York City’s East River, which opened in March 1917. At that time, Hell Gate was the longest (977 feet [298 m]) steel arch in the world. Mr. Lindenthal's work was greatly affected by his pursuit of perfection and his love of art. His structures not only serve the purpose they were designed for, but also are esthetically pleasing to the public eye.


Celebrate National Health and Fitness Day with two-for-one deals at City pools and recreation centres
Friday, June 5, 2015

Residents of Ottawa are encouraged to get active for at least one hour this Saturday as the City participates in National Health and Fitness Day on June 6.

In celebration of National Health and Fitness Day, the City of Ottawa is offering two-for-one swimming at all City pools during regular scheduled swim times. This includes lane, public and family swims, with the exception of wave swims. Two-for-one access will also be available to weight and cardio rooms at City fitness facilities.

Visit ottawa.ca for public swim schedules and recreation facility locations.

As well this weekend, Ottawa Public Health has partnered for a fourth straight year with sports retailers across the city to bring Ottawa residents a discount on helmets on Saturday June 6 and Sunday June 7.

Helmets are recommended for activities like skateboarding, rollerblading, biking, sledding, skating skiing and snowboarding. In Ontario, it is mandatory for anyone under the age of 18 to wear a certified helmet while riding a bicycle (Highway Traffic Act).

The City of Ottawa is committed to helping residents of all ages to adopt a healthy lifestyle through the provision of public education and recreation opportunities aimed at increasing physical activity levels and reducing obesity. Browse the City of Ottawa Spring/Summer recreation guide for classes offered at a facility near you.


Get ready for Giveaway Weekend
Friday, June 5, 2015

The Spring Giveaway Weekend will take place on Saturday, June 6 and Sunday, June 7. Don't put your unwanted stuff in the garbage — set it out at the curb on Giveaway Weekend. Tour your neighbourhood, community and city to find hidden treasures.

Giveaway items could include:

  • Books, CDs and DVDs
  • Old furniture and small appliances
  • Construction materials including drywall and hardware such as nails, bolts and screws
  • Kitchen gadgets, dishes, cutlery, pots and pans
  • Unwanted gifts

Please consider safety when deciding which items to set out at the curb. At the end of the day, bring any uncollected items back to your home.

The Consumer Product Safety Bureau of Health Canada advises that used children's items such as baby walkers, yo-yo balls, cribs, car seats, strollers, playpens, bath seats, mattresses, blinds, toys and other child-related items should not be placed at the curb for Giveaway Weekend.

Also, used helmets should not be left at the curb for Giveaway Weekend. If you need a new helmet, several retailers are offering discounts on June 6 and 7 only. Visit parentinginottawa.com for a list of retailers

For more information on rules for setting out items and Giveaway Weekend etiquette, please visit ottawa.ca.


Register now for summer recreation fun
Wednesday, June 3, 2015

Don’t miss out on the fun this summer, register now for a City of Ottawa recreation program offered at our many locations throughout the city. The online Recreation eGuide and Mon guide francophone des loisirs offer a wide variety of instructional and recreational opportunities to choose from, and for all ages and abilities.

Our great selection of day camps, including specialty camps, themed camps and leadership programs, will keep your children entertained and active this summer.

If aquatics is more your style, you can take swimming lessons at our indoor and outdoor pools, learn to dive or kayak, or get certified in lifesaving and leadership.

Why not try out a new sport like tennis, create an artistic masterpiece, or whip up tasty snacks and beginner meals in the kitchen.

The City of Ottawa also offers year-round fitness programs including aquafitness, cycling, group fitness, workouts and weight rooms. Get pumped and increase your health and fitness.

Please note that a client barcode and family PIN numbers are required to register for recreation programs.

Visit ottawa.ca for more information.


Take transit to FIFA Women's World Cup Canada 2015 games
Wednesday, June 3, 2015

FIFA Women’s World CupTM ticket holders have free access to quick, easy and efficient transit service three hours before and three hours after games, from June 7 to June 27. Transit fare is included in the ticket price – just show your printed event ticket to the operator when you board the bus, and don’t forget to keep your ticket for your ride home.

Transit services include:
Free OC Transpo and STO service including enhanced service on Bank Street
Free parking and direct transit service from OC Transpo and STO Park & Ride lots in Ottawa and Gatineau
Free O-Train and Para Transpo service (Para Transpo customers are asked to book their trips through the normal process)

Further information on routes and scheduling is available by visiting octranspo.com or by calling OC Transpo Information at 613-741-4390.


Everyone can do their part during Environment Week
Wednesday, June 3, 2015

The City of Ottawa encourages residents to participate in Canadian Environment Week, which takes place this year from June 1 to 7, by taking steps to make more environmentally-friendly decisions in their daily lives. The City of Ottawa has a number of programs to help make those decisions easier.

Clean Air Day – June 3

May was Bike to Work Month, but that doesn’t mean you can’t ride to work in June. With complete streets, dedicated bike lanes, rack and roll on OC Transpo buses and more bike racks than ever, it’s getting easier all the time to leave the car at home and find cleaner ways to commute.

Giveaway Weekend

This weekend, on June 6 and 7, residents are encouraged to take their unwanted items and leave them at the end of the driveway for interested neighbours to come by and take away. This popular program keeps useful items out of Ottawa’s landfill. And who knows what treasures you may find in your own neighbourhood!

Take it back

Household hazardous waste, like strong cleaners, needles and pool chemicals do not belong on the curb. They pose a risk to the environment and our collection workers.

You can safely dispose of many kinds of household hazardous waste by returning them to participating local retailers during regular business hours. Or, you can take them to one of the City’s one-day Household Hazardous Waste depots. For a list of retailers who accept returns of household hazardous waste, or to see when a Household Hazardous Waste depot will happen near you, please visit ottawa.ca.

Use the Waste Explorer on ottawa.ca anytime to find out how to get rid of items that are not allowed to be placed curbside for garbage collection.

Green Acres

The City, in partnership with local conservation authorities, is looking for rural land owners to participate in the Green Acres reforestation program. Since 2011, the City has planted an average of 110,714 trees annually, which includes replacing trees lost to Emerald Ash Borer in urban and suburban neighbourhoods.

For more information on how to participate in the Green Acres program visit ottawa.ca.


Ottawa Fire Services will be knocking on doors June 1 to 8
Friday, May 29, 2015

Ottawa Fire Services (OFS) firefighters will be out in the community during the first week of June to encourage residents to install, test and ensure that smoke alarms in their homes are operating.

June 1 to 8 is the first of two eight-day blitzes OFS plans for 2015 as part of its annual Wake Up campaign. The second blitz will take place in the fall.

During this period homes throughout the city will receive visits from firefighters. The Ontario Fire Code requires homes to have a working smoke alarm on each floor and a working carbon monoxide alarm in each home.

Homeowners who need new or additional alarms will be given information on how to acquire one. Homeowners who do not have any working alarms may have one immediately installed for them, or be provided with new batteries.

Visits will take place between 6 and 8 p.m. on weekdays and between 2 and 4 p.m. on weekends. Firefighters will be in uniform and residents are not obligated to provide them access to their home. This is a courtesy call only.

Subdivisions built in the last five years are less likely to receive visits. If no one is home when OFS comes calling, fire safety information will be left in the mailbox.

Firefighters visit Ottawa homes in this manner year round and have been doing so since the Wake Up program began in 2005. For more information visit ottawa.ca.


Call for volunteers: Doors Open Ottawa needs your help
Friday, May 29, 2015

Doors Open Ottawa 2015 is coming up soon and organizers have issued a call for volunteers to help staff some of this year’s participating buildings located across various areas of the city.

An expected 75,000 visitors will attend this year’s event on June 6 and 7, taking advantage of free access to 129 of the finest buildings from Carp to Cumberland. Volunteers will play a critical role, helping participating buildings by greeting guests, providing information and directing the flow of visitors on site.

Residents wishing to volunteer at this year’s event, which takes place from 10 a.m. to 4 p.m. each day, can contact the organizers at DoorsOpen@ottawa.ca or at 613-580-9674. For more information about Doors Open Ottawa 2015, including a complete list of participating buildings, visit ottawa.ca/doorsopen


Put your unwanted stuff out at the curb Giveaway Weekend
Friday, May 29, 2015

The Spring Giveaway Weekend will take place on Saturday, June 6 and Sunday, June 7, 2015.

Don’t put your unwanted stuff in the garbage. Set it out at the curb on Giveaway Weekend. Tour your neighbourhood, community and city to find hidden treasures.

Giveaway items could include:

  • Books, CDs and DVDs
  • Old furniture and small appliances
  • Construction materials - including drywall and hardware such as nails, bolts and screws
  • Kitchen gadgets, dishes, cutlery, pots and pans

Please consider safety when deciding which items to set out to the curb.

The Consumer Product Safety Bureau of Health Canada advises that used children’s items such as baby walkers, yo-yo balls, cribs, car seats, strollers, playpens, bath seats, mattresses, blinds, toys and other child-related items should not be placed at the curb for Giveaway Weekend.

For more information on rules for setting out items and Giveaway Weekend etiquette, please visit ottawa.ca


Reminder: Victoria Day schedule changes
Friday, May 15, 2015

A reminder that the following schedule changes for Victoria Day (Monday, May 18):

Client services:

  • The City’s Provincial Offences Court, located at 100 Constellation Crescent, will also be closed. Business will resume as usual on Tuesday, May 19.
  • The City’s 3-1-1 Contact Centre will be open for urgent matters requiring the City’s immediate attention.  Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons living with a hearing-related disability, call (TTY: 613-580-2401).

Garbage, green bin and recycling collection:

  • There will be no curbside green binrecyclingor garbage collectionon Victoria Day. Victoria Day’s pick-up will take place on Tuesday, May 19. In addition, the collection of green bin, recycling materials and garbage will be delayed by one day for the week of May 18. For curbside collection enquiries, refer to the collection calendar tool.
  • There will be nomulti-residential collection of bulky items, green bin and recycling container collectionon Victoria Day. Victoria Day’s pick-up will take place on Tuesday, May 19. Recycling container and green bin collection will also be delayed by one day for the week of May 19. However, multi-residential garbage container collectionis not delayed and collection will take place on its regularly scheduled day during the week of May 18.
  • The Trail Waste Facility is closed.

Parking:

  • All City of Ottawa parking regulations and restrictions will apply during this time.

Transit service:

  • OC Transpo service will operate on a Sunday schedule on Victoria Day. Call 613‑560‑1000 or text 560560 plus your four-digit bus stop number for automated schedule information. For more information, holiday schedules and travel planning, phone 613-741-4390, or visit octranspo.com.   
  • The OC Transpo Information Centre (613-741-4390) will be open from 9 a.m. to 5 p.m.
  • OC Transpo Customer Relations Office (613-842-3600) will be closed.
  • Para Transpo operations:
  • Customer service (613-842-3681) – closed
  • Administration (613-244-1289) – closed
  • Taxi coupons (613-842-3670) – closed
  • Reservations line (613-244-7272) – open 7 a.m. to 5 p.m.
  • Trip cancellation and general inquiries (613-244-4636) – open 6 a.m.to 12:30 a.m.

 

Recreation services:

  • Many pools, fitness centres and some arenas will be open on Victoria Day for public swimmingskating and fitness classes with modified schedules. Please check with ottawa.ca or the facility of your choice for details.
  • Many registered programs at swimming pools, community centres and arenas are cancelled on Victoria Day; however, clients should check with their facility to confirm, as some exceptions will apply.

 

Ottawa Public Health:

  • Site program – Site office at 179 Clarence Street will be closed; however, the site mobile van will be operating on a regular schedule from 5 p.m. to 11:30 p.m.

 

Cultural Services:

  • City of Ottawa Archives, arts centres, galleries, theatres and museums will be closed. However, clients should check with ottawa.ca or their facility to confirm holiday hours, as some exceptions may apply.
  • Museums will be closed.

 

Archives Services:

  • The City of Ottawa Archives Reference Services and Gallery 112 will be open on Saturday, May 16 but will be closed Sunday, May 17 to Monday, May 18 for the Victoria Day weekend.

Municipal child care services:

  • City-operated Child Care Centres will be closed.

 

Ottawa Public Library:

  • All branches and services of the Ottawa Public Library will be closed. They will operate as usual on Tuesday, May 19.

City splash pads are now open
Friday, May 15, 2015

Just in time for the long weekend, the City of Ottawa has opened the majority of its splash pads that will operate from 8 a.m. to 8 p.m. daily through to September. To view splash pad locations, visit ottawa.ca.

Please note that all splash pad sites are unsupervised.

To report that a splash pad is not working properly, please call 3-1-1.


Seasonal load restrictions lifted for heavy vehicles serving Ottawa
Friday, May 15, 2015

Beginning at 12:01 a.m. on Tuesday, May 19, seasonal load restrictions are no longer in effect. Commercial vehicles or trailers with a gross vehicle weight in excess of five tonnes or 11,000 lbs. per axle will no longer be prohibited on roads where restriction signage is posted.

For further information, please visit ottawa.ca.


#ottmusik show begins today on a phone line near you
Wednesday, May 13, 2015

Beginning today, whenever your call to 3-1-1 is placed on hold, you will hear the original music of Ottawa musicians. Mayor Jim Watson and Councillor Diane Deans, Chair of the City’s Community and Protective Services Committee, revealed today the names of all 25 artists who have been selected to be part of the inaugural #ottmusik program.

 A complete list of the artists, with background information on each, can be found on ottawa.ca.

 “The depth and diversity of musical talent in Ottawa is impressive,” said Mayor Watson. “That’s why it’s important that we come up with programs like #ottmusik that give musicians an extra platform to reveal their talent to the world.”

 Creating #ottmusik began with a call-to-artists in December 2014 and resulted in 217 musical submissions and an overwhelming response through social media.

 “I’m excited about this program and I hope all Ottawa residents share that excitement,” said Councillor Deans. “I want to thank all the musicians who participated in this program and invite them to try again next year.”

 Here are all the songs you will hear when you call 3-1-1

 For further updates on #ottmusik follow the City on Twitter @ottawacity, like the City of Ottawa on Facebook, or visitottawa.ca


Riders Still Needed
Thursday, May 7, 2015

We’re Pedalling Harder!  Is my team name, and on May 30 I need you to ride with us on our BIG BIKE for the Heart & Stroke Foundation.   One bike; thirty seats; twenty minutes;  two kilometers; one great team working to create more survivors!

Please click here to visit the BIG BIKE website and join our team! Or call my office at 613-580-2473 and we will sign you up.


Confederation Line Update
Thursday, May 7, 2015

Curious about what's happening with the construction of the Confederation Line?

Click here to read the Spring 2015 edition of the O-Train Confederation Line Newsletter.


Lane reduction on Highway 417 this weekend
Thursday, May 7, 2015

Residents are advised that, beginning Friday, May 8 at 11 p.m., Highway 417 will be reduced by one lane in each direction from the 417/174 split to Nicholas Street. The reduction will be in effect until the early morning of Monday, May 11.

Two westbound lanes will remain open throughout this period, and the 417 westbound off-ramp at Nicholas will be reduced to one lane during the same period.

Signage will be in place to advise drivers. Motorists are reminded to respect the reduced speed limits and use caution when travelling through construction zones.

This work is part of the Highway 417 expansion project, which began in May 2013 and will add an additional lane in each direction between Nicholas Street and the Highway 417/Highway 174 split. The additional lane will be used for bus rapid transit during the 2015 to 2018 phase of the Confederation Line construction.

The City of Ottawa has tools to help motorists and transit users plan their routes and manage their commute, including:

Further details and other information concerning City road works are available on ottawa.ca.


Victoria Day schedule changes
Wednesday, May 6, 2015

The City of Ottawa would like to remind residents of the following schedule changes for Victoria Day (Monday, May 18).

Client services:

  • The City’s Provincial Offences Court, located at 100 Constellation Crescent, will also be closed. Business will resume as usual on Tuesday, May 19.
  • The City’s 3-1-1 Contact Centre will be open for urgent matters requiring the City’s immediate attention.  Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons living with a hearing-related disability, call (TTY: 613-580-2401).

Garbage, green bin and recycling collection:

  • There will be no curbside green binrecyclingor garbage collectionon Victoria Day. Victoria Day’s pick-up will take place on Tuesday, May 19. In addition, the collection of green bin, recycling materials and garbage will be delayed by one day for the week of May 18. For curbside collection enquiries, refer to the collection calendar tool.
  • There will be nomulti-residential collection of bulky items, green bin and recycling container collectionon Victoria Day. Victoria Day’s pick-up will take place on Tuesday, May 19. Recycling container and green bin collection will also be delayed by one day for the week of May 19. However, multi-residential garbage container collectionis not delayed and collection will take place on its regularly scheduled day during the week of May 18.
  • The Trail Waste Facility is closed.

Parking:

  • All City of Ottawa parking regulations and restrictions will apply during this time.

Transit service:

  • OC Transpo service will operate on a Sunday schedule on Victoria Day. Call 613‑560‑1000 or text 560560 plus your four-digit bus stop number for automated schedule information. For more information, holiday schedules and travel planning, phone 613-741-4390, or visitoctranspo.com.   
  • The OC Transpo Information Centre (613-741-4390) will be open from 9 a.m. to 5 p.m.
  • OC Transpo Customer Relations Office (613-842-3600) will be closed.
  • Para Transpo operations:
  • Customer service (613-842-3681) – closed
  • Administration (613-244-1289) – closed
  • Taxi coupons (613-842-3670) – closed
  • Reservations line (613-244-7272) – open 7 a.m. to 5 p.m.
  • Trip cancellation and general inquiries (613-244-4636) – open 6 a.m.to 12:30 a.m.

Recreation services:

  • Many pools, fitness centres and some arenas will be open on Victoria Day for public swimmingskating and fitness classes with modified schedules. Please check with ottawa.ca or the facility of your choice for details.
  • Many registered programs at swimming pools, community centres and arenas are cancelled on Victoria Day; however, clients should check with their facility to confirm, as some exceptions will apply.

Ottawa Public Health:

  • Site program – Site office at 179 Clarence Street will be closed; however, the site mobile van will be operating on a regular schedule from 5 p.m. to 11:30 p.m.

Cultural Services:

  • City of Ottawa Archives, arts centres, galleries, theatres and museums will be closed. However, clients should check with ottawa.ca or their facility to confirm holiday hours, as some exceptions may apply.
  • Museums will be closed.

Archives Services:

  • The City of Ottawa Archives Reference Services and Gallery 112 will be open on Saturday, May 16 but will be closed Sunday, May 17 to Monday, May 18 for the Victoria Day weekend.

Municipal child care services:

  • City-operated Child Care Centres will be closed.

Ottawa Public Library:

  • All branches and services of the Ottawa Public Library will be closed. They will operate as usual on Tuesday, May 19.

Fire hydrant testing begins today
Tuesday, May 5, 2015

The City of Ottawa will be testing about 10,000 fire hydrants in the south, central and west ends of the City beginning today and ending in October. Hydrants are inspected annually to ensure that they are ready should they be needed by Ottawa Fire Services.

While hydrants are being tested, neighbouring households may experience temporary inconveniences such as discoloured water and reduced water pressure. The discoloured water, which occurs when the testing process disturbs sediments in the water pipes, does not affect water quality but can stain laundry.

Residents are encouraged to turn off their taps for 10 to 20 minutes and to not do laundry while crews are testing the fire hydrants nearby. When work crews have left the area, turn on a cold water tap for a few minutes until the water runs clear.

The planned work schedule is posted on ottawa.ca. This will be updated regularly as work progresses. Unforeseen circumstances may require changes to the work plan, so residents should check the schedule frequently.

The City thanks residents for their patience and co-operation.


Ottawa first to receive accreditation for emergency preparedness
Monday, May 4, 2015

Mayor Jim Watson and Councillor Diane Deans, chair of the City’s Community and Protective Services Committee, launched Emergency Preparedness Week today at City Hall. The event was both a celebration of the City’s achievements in emergency preparedness and a reminder to all that preparing for emergencies is a job that’s never really done.

During today’s ceremony, Ottawa was recognized for being the first Canadian recipient of accreditation from the Emergency Management Accreditation Program (EMAP). EMAP reviews emergency management programs at all government levels and provides recommendations for improvement. While the City of Ottawa long ago met provincial standards for emergency planning, EMAP accreditation is considered a higher standard.
 
“The City is always looking for ways to improve its readiness for emergencies and Ottawa residents are encouraged to do the same for their own homes,” said Mayor Jim Watson. “No one is immune from emergencies. Watch the news any night and remind yourself that what happens in many other communities could happen here.”

Ottawa residents can visit information booths at select stores and libraries during Emergency Preparedness Week, May 3 to 9, to learn more about what they can do to prepare for emergencies, such as making a kit and having a plan. More emergency preparedness tips can be found at ottawa.ca.

“Emergency kits are not only important, but are so simple and affordable that every household can have one,” said Councillor Deans. “I encourage every household to get your kit together, make a plan and, from time to time, review what you’ve done to make sure the contents are up to date.”

Today’s event included presentation of the Are You Ready – Partners in Preparedness Awards. This year marks the 10th anniversary of the City’s Are You Ready program, which coordinates emergency preparedness training for individuals and organizations. For more information visit ottawa.ca.


Bike to Work Month: A fun and healthy way to commute to work
Friday, May 1, 2015

The City of Ottawa is challenging residents to break their routine in the month of May and try cycling to work.

May is Bike to Work Month in Ottawa, an annual campaign by the City to promote cycling as a sustainable mode of transportation and an alternative for motorists. Residents are encouraged to explore new routes using the City’s extensive cycling network, resources and online tools.

Bike to Work Month motivates new and seasoned riders to discover the ease, convenience, efficiency and joy of cycle commuting, whether it be for the month of May, for the entire cycling season or throughout the year. More information on Bike to Work Month, its schedule of activities and resources on cycling routes is available at ottawa.ca/biketowork.

The City also offers a number of resources that have helped make Ottawa the first city in the province recognized by Share the Road Ontario with a gold status as a cycling-friendly city:

Park & Ride or Rack & Roll

Residents who live far enough from work to make a cycling commute daunting might consider biking part of the way. Biking from home to a local Park & Ride location, for instance, cyclists can lock bikes to the public racks and ride the bus to work. Alternatively, cyclists can load their bikes on the front of a bus using OC Transpo’s Rack & Roll racks. From April through October, racks are installed on the front of more than 540 buses, including all articulated and double-decker buses. Bikes can also be transported year round on the O-Train.

Route planning

The City of Ottawa continues to invest in improved cycling infrastructure for residents. The highly developed network of multi-use pathways, cycling lanes, cycle tracks and paved shoulders that connect communities across the city has made it easier than ever to commute to work by bike. The 2015 Ottawa-Gatineau Cycling Map and other valuable resources are available at ottawa.ca/cyclingto help cyclists plan their route.

Bike clinics

The City will provide free bike safety inspections in May on Marion Dewar Plaza at City Hall (110 Laurier Avenue West). Professional bike mechanics from Right Bike will provide free quick tune-ups and simple on-the-spot corrections, such as brake adjustments or chain and gear lubrication. For more significant repairs, they will explain what needs to be done and refer users to a bike shop in their own neighbourhood. This service is offered on weekdays from 9 a.m. to 4:30 p.m. from Friday, May 1 to Monday, May 18 and from Tuesday, May 26 to Friday, May 29.

Cycling courses

Through its Cycling Education Program, the City offers a number of cycling education courses led by nationally certified instructors to help residents become more comfortable and confident on the road. More information about courses is available at ottawa.ca/bikeschool. One-hour Lunch and Learnsessions can also be arranged for your workplace, for up to 40 people. These sessions, on topics like Introduction to Cycle Commuting and Basic Bike Maintenance, cost $100 and are available in May and June.

Bike to Work pledge

Anyone who bikes to work during the month of May is eligible to win and share in $7,000 in prizes offered by local retailers and organizations. Cyclists can register at ottawa.ca/biketowork and then check in to record kilometres travelled by bike. After registering, participants can also follow the prompts to start a workplace team and spread the word by inviting colleagues to join the challenge.


Greenbank Road Update
Thursday, April 16, 2015

At the end of March, the Greenbank detour of the VIA Rail crossing opened to allow construction of the underpass or grade separation. With this project comes the widening of Greenbank Road to four lanes. Railway Locomotive Inspection and Safety Rules state that if a crossing is moved beyond a certain distance the train whistle must be blown to signal the new crossing.  The underpass construction project is expected to take two years and once completed, the whistle will no longer be necessary.  That gives no solace to those living closest to the Greenbank crossing.

Last week at Council, I requested that staff investigate all options to find a compromise to the situation.  I will do my best. I know that many of you are going without sleep,  are suffering from migraines and more due to the night-and-day blowing of the whistle. That is not acceptable, especially when I have learned that Cavanagh will be dynamiting their way through the abundance of Barrhaven rock for 80 days.


It's not too late to register for Tim Hortons Cleaning the Capital
Thursday, April 16, 2015

Early birds have been registered for weeks, but now it’s official for everyone: Tim Hortons Cleaning the Capital is underway.

Tim Hortons Cleaning the Capital is a city-wide event that brings together families, friends, neighbours and communities and friends to help keep Ottawa clean and green. Nearly 50,000 volunteers have signed up so far.

“It’s always inspiring to see the City, the business community and legions of volunteers work together to show pride in their community,” said Mayor Jim Watson. “With the City hosting more national and international events in the coming years, we need Ottawa residents to step up more than ever to help keep their City clean, and a terrific place to start is the Cleaning the Capital campaign.”

Last year alone, 80,000 volunteers collected almost 140,000 kilograms of litter from 1,400 locations. That’s enough to fill 60 garbage trucks.

“Every year, thousands of Ottawa residents lend a hand and help keep City parks and roadways clean and litter-free,” said Councillor Keith Egli, Chair of the City’s Transportation Committee. “The sheer volume of work they accomplish is incredible.”

“Tim Hortons is committed to making a positive difference in the community,” said Bill Houldsworth, owner of a local Tim Hortons restaurant. “Through Cleaning the Capital, we can support Ottawa residents in cleaning up the areas where we live, work and play.” 

It’s not too late to join:
Go to ottawa.ca, or call 3-1-1 (TTY: 613-580-2401) to register for the cleanup. The new interactive map on our website makes it easier than ever.
Select a location such as a park, roadway, ravine, shoreline, bus stop, pathway or any public area that requires litter pickup or graffiti removal.

More reasons to join:
Volunteers who submit a final cleanup report by May 31 will be eligible for prizes.
Families and friends can work together to make Ottawa clean, green, graffiti-free and litter-free.
Tim Hortons Cleaning the Capital is an excellent way for high school students to earn their community volunteer hours.


Opportunity for discussion on Confederation Line East
Thursday, April 16, 2015

The City of Ottawa invites residents to provide feedback on two environmental assessment studies for the Confederation Line East light rail transit extension (Blair to Trim) and the related widening of the Highway 174 / Prescott-Russell County Road 17 corridor (Highway 417/Split to Clarence-Rockland).

Residents can attend three open houses to learn more about the recommendations resulting from these studies and to discuss any concerns. All three open houses will take place from 6 to 9 p.m. and will include a presentation at 7 p.m.:

  • Monday, April 20: Community Pentecostal Church, 1825 St. Joseph Boulevard, Orléans
  • Tuesday, April 21: R.J. Kennedy Community Centre, Hall A & B, 1115 Dunning Road, Cumberland
  • Thursday, April 23: Clarence Creek Community Hall, 418 Lemay Street, Clarence Creek

Open house presentations and displays will include the proposed design of the Confederation Line light rail transit extension from Blair Station to Trim Station and road widening from Highway 417-Split to Clarence-Rockland. A summary of comments and responses from the February 2015 consultation will also be provided, along with an explanation of next steps.

The eastern light rail transit extension is one of three environmental assessment studies currently underway as part of Stage 2: the City’s plan to add 19 new stations and 30 kilometres to our light rail transit network, extending it farther east, west and south by 2023.

Additional information about the study, public consultations, project updates and contact information can be found at ottawa.ca/easternlrt and ottawa.ca/hwy174and17study. Materials presented at all public consultations will also be posted on the website for those unable to attend.


2014 Transit Services Customer Survey: Customers view OC Transpo as safe and secure
Wednesday, April 15, 2015

Highlights of the 2014 Transit Services Customer Survey were released today. Once again, results are demonstrating that OC Transpo is making progress on providing service excellence to its customers. The annual survey continues to provide valuable insight into how our customers feel about our service; they identify areas where we are meeting their expectations, and suggest areas where OC Transpo can improve.

Some highlights of the survey:

78 per cent of transit customers rated OC Transpo as good or very good.
90 per cent of customers feel safe and secure using the transit system.
83 per cent of customers are confident that OC Transpo operators know what to do if an incident occurs.
82 per cent of all respondents felt that OC Transpo was “succeeding” or “making an effort” to be responsive to customer needs.
71 per cent of people in Ottawa, including both transit customers and non-users, rate OC Transpo as good or very good.

“The 2014 Customer Survey demonstrates that OC Transpo is continuing to improve customer service,” said Mayor Jim Watson. “Safety is a top priority for Transit Services and it is positive to hear that 90 per cent of our customers feel safe and secure using the transit system.”

The hard work and dedication of the Transit Commission, staff and union leadership has continued to reinforce OC Transpo’s position as a world-class transit system. OC Transpo is committed to working on the areas that survey respondents identified as being important to them, such as on-time performance, service reliability and safety.

"We know how important OC Transpo's services are to transit customers so we are always aiming to improve the transit experience," said Councillor Stephen Blais, Chair of the Transit Commission. "The feedback received is valuable and gives us an opportunity to make our services even better – something we continuously strive for."

The survey is an opportunity to listen and collect the feedback of our customers and non-customers through a structured, scientifically sound process. Responses to 2,005 interviews were collected via a telephone survey between November 1 and November 23, 2014.

Please visit octranspo.com to review the survey results.


Show your support for the Sens during playoffs
Tuesday, April 14, 2015

The Ottawa Senators’ 2015 Stanley Cup Playoff run starts tomorrow evening with game one in Montreal. The City of Ottawa is urging all residents to get behind your home team and help cheer them on to victory.

There are plenty of ways you can let the team know they have your support as they try for the Cup:

  • Show your colours on game day. Wear Sens gear – everything from jerseys to buttons and scarves – and let the world know you’re a supporter.
  • Share your pride on social media by posting messages of support and photos of your Sens gear on Instagram, Twitter, Facebook and any other platforms.
  • Stop by Ottawa City Hall (110 Laurier Avenue West) and join the crowd to watch first round games on the television screens set up in the main hall.
  • Get out to Elgin Street and celebrate the Sens successes with all the fans along Sens Mile.

Nominations are now being accepted for the 2015 Order of Ottawa and the Brian Kilrea Award for Excellence in Coaching
Thursday, April 02, 2015

The Order of Ottawa recognizes the professional achievements and outstanding service of exceptional Ottawa residents. This prestigious civic award honours up to 15 of Ottawa’s most deserving individuals each year. Any resident of Ottawa who has made a significant contribution in a professional capacity that has been of benefit to our community may be nominated.

The Order of Ottawa is intended to recognize those who have made significant contributions through their professional endeavours, to life in the city in any of the following areas: arts and culture, business, philanthropy, health care, education, public service, labour, communications and media, science, sports and entertainment and other fields that benefit Ottawa.

The Brian Kilrea Award for Excellence in Coaching, which will be presented at the Order of Ottawa awards ceremony in the fall of 2015, recognizes the contribution of an amateur coach who best exemplifies the qualities of leadership and commitment that have been the hallmarks of Brian Kilrea’s career. Mr. Kilrea is a retired hockey head coach, general manager and player, and is best known for his 35-year association with the Ottawa 67’s. He is a member of the Hockey Hall of Fame, has played and coached in the NHL and, with more than 1,000 career victories, he is the most successful coach in Canadian junior hockey history.

Nominations for the Order of Ottawa or the Brian Kilrea Award for Excellence in Coaching may be completed online or by filling out a nomination form in pamphlets that are available at the City Hall Information Desk, and at your local community centre, public library, or at any client service centre. The deadline for nominations is Friday, September 11 at 11:59 p.m. EST. Nominations will be considered every year for five consecutive years from the date of submission.

A list of Order of Ottawa inductees is prominently displayed on a wall on the first floor of City Hall. Nominations from the public are reviewed and recipients of the Order of Ottawa are chosen by a Selection Committee comprised of the Mayor, City Clerk and Solicitor, Chief of Police, Chief of Protocol, City Archivist and the Chief Executive Officer, Library Services.

More information on both awards can be found online at ottawa.ca/orderofottawa.

Nominations by immediate family members, self-nominations, and posthumous nominations will not be accepted. Elected municipal, provincial and federal officials are not eligible to be considered for this award while they are in office.

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